Stepping Beyond: EnableX’s Journey from the UK to South Korea (on foot!)

Since starting to work for Pragma in 2021, I had heard Will Morey toy with the idea of journeying from the UK to South Korea through some form of collaborative workforce effort numerous times. Pragma are the UK’s sole distributor for Ericson-LG iPECS technology and are based in Seoul, South Korea, so it was the … Read more

Are you winning with CX?

The relevance of customer experience, often known as CX – is well documented and can be applied to every industry. As with all buzzwords, it means a myriad of different things to different people and is often co-opted into every product to provide a fresh angle on what they are delivering. In the UCaaS space, … Read more

iPECS & Chill: The Pragma Iceland Incentive Trip!

Ericsson-LG Enterprise’s UK service provider, Pragma, took a new icy approach to their annual partner sales incentive by welcoming 17 reseller partners on a trip to Reykjavík, Iceland. The trip took place in October 2022 and was lined up to celebrate each partner’s success in selling Ericsson-LG iPECS UCaaS technologies. Pragma’s stand-out performing partners were … Read more

One Hundred Thousand and One Reasons iPECS Cloud is the Leading Channel-Only UCaaS Provider

Leading Cloud service provider Pragma secured their position as the channel’s top UCaaS Provider with recognition as UCaaS Vendor of the Year at the Comms National Awards, as well as reaching a major milestone with their iPECS Cloud platform hitting 100,000 subscribers.  With subscriber growth of over 38% this year, Pragma has outperformed the UK … Read more

Pragma further strengthens its UCaaS Proposition with Cloud 5.0 

Pragma, the channel-only service provider, has delivered the latest upgrade for its iPECS Cloud platform, a significant update that serves up a number of hotly anticipated features to iPECS Cloud, iPECS ONE and iPECS Analytics. With iPECS Cloud now hosting 100,000 users across its platform, Pragma’s channel partners will gain access to a range of … Read more

Choosing the Right UCaaS Provider

UCaaS is growing at a phenomenal rate and provides significant opportunities for resellers to secure recurring revenue and add huge value to their customers. To provide a clearer idea of what to look out for in a UCaaS service provider, we’ve highlighted what we think are the most important. Roadmap and innovation are key: Your customers … Read more

Marketing Trends that will shape the Telco Industry

2022 looks to be another exciting year for the telecommunications industry with new innovations continually being developed for UCaaS propositions and seamless enablement of the working environment that it provides.  Flexibility has always been a focal point of the B2B landscape – and not just in the telecommunication sector. The less flexible a company is, … Read more

Trends in the Channel

It’s that time of year when companies look back and reflect and plan ahead. With that in mind, we decided to consult the Pragma crystal ball and look at some of the trends we expect to see in the channel landscape. We think these are five trends that we will shape the channel in 2022: We … Read more