Since starting to work for Pragma in 2021, I had heard Will Morey toy with the idea of journeying from the UK to South Korea through some form of collaborative workforce effort numerous times. Pragma are the UK’s sole distributor for Ericson-LG iPECS technology and are based in Seoul, South Korea, so it was the … Read more
The relevance of customer experience, often known as CX – is well documented and can be applied to every industry. As with all buzzwords, it means a myriad of different things to different people and is often co-opted into every product to provide a fresh angle on what they are delivering. In the UCaaS space, … Read more
Ericsson-LG Enterprise’s UK service provider, Pragma, took a new icy approach to their annual partner sales incentive by welcoming 17 reseller partners on a trip to Reykjavík, Iceland. The trip took place in October 2022 and was lined up to celebrate each partner’s success in selling Ericsson-LG iPECS UCaaS technologies. Pragma’s stand-out performing partners were … Read more
Leading Cloud service provider Pragma secured their position as the channel’s top UCaaS Provider with recognition as UCaaS Vendor of the Year at the Comms National Awards, as well as reaching a major milestone with their iPECS Cloud platform hitting 100,000 subscribers. With subscriber growth of over 38% this year, Pragma has outperformed the UK … Read more
Pragma, the channel-only service provider, has delivered the latest upgrade for its iPECS Cloud platform, a significant update that serves up a number of hotly anticipated features to iPECS Cloud, iPECS ONE and iPECS Analytics. With iPECS Cloud now hosting 100,000 users across its platform, Pragma’s channel partners will gain access to a range of … Read more
Written by Will Morey I have just returned from an excellent trip to meet with the Ericsson-LG team in Seoul, South Korea, with Grace Lawless, our Operations Director. It has been almost three years since I have been over to meet with the team, and it felt long overdue. It’s a significant investment in time … Read more
UCaaS is growing at a phenomenal rate and provides significant opportunities for resellers to secure recurring revenue and add huge value to their customers. To provide a clearer idea of what to look out for in a UCaaS service provider, we’ve highlighted what we think are the most important. Roadmap and innovation are key: Your customers … Read more
2022 looks to be another exciting year for the telecommunications industry with new innovations continually being developed for UCaaS propositions and seamless enablement of the working environment that it provides. Flexibility has always been a focal point of the B2B landscape – and not just in the telecommunication sector. The less flexible a company is, … Read more
It’s that time of year when companies look back and reflect and plan ahead. With that in mind, we decided to consult the Pragma crystal ball and look at some of the trends we expect to see in the channel landscape. We think these are five trends that we will shape the channel in 2022: We … Read more
Pragma, Ericsson-LG’s exclusive UK service provider, became one of the first in the channel to bolt out of the gate and welcome 18 of their best-performing reseller partners to join them on a luxury beachfront trip to Marbella. The trip was initially scheduled for October 2021 and was lined up to celebrate each partner’s success … Read more